A comprehensive approach to workplace violence includes the creation of an ?

• A. Incident Management Team
• B. Crisis Response Team
• C. Security Operations Center
• D. Emergency Response Committee

Answer: (A)

Structured incident response with defined roles and authority is essential for effectively managing workplace violence. Creating an Incident Management Team provides a formal command structure to direct the response, coordinate security actions, protect employees, ensure medical aid, manage communications, and interface with law enforcement and other stakeholders. This team can scale to fit the severity of the incident and ensures consistent decision-making under pressure, which a comprehensive program requires. Other options emphasize communications strategy (crisis response), ongoing monitoring (security operations center), or governance and policy work (emergency response committee), but they don’t provide the on-the-ground, cross-functional coordination needed during an active incident. Therefore, the Incident Management Team is the best fit.