What is the purpose of intervention in workplace violence management?

• A. To correct behavior, not punish
• B. To punish the offender
• C. To terminate employment
• D. To collect evidence

Answer: (A)

Intervention in workplace violence management aims to change the risky behavior and reduce the potential for harm, not to punish. It involves timely, targeted actions—like coaching, counseling, training, and safety planning—that address underlying causes, provide support, and establish ways to prevent recurrence, with follow-up to ensure lasting change. Punishment or a termination decision may be used later within the formal discipline process, but they are not the purpose of the intervention itself. Collecting evidence and documenting events are important for investigations, yet the primary aim of intervention is behavior correction and risk reduction, ensuring a safer work environment.